Privacy Policy

ROOTEOFFICIAL INC DBA ROOTE respects the privacy of our customers and users of our website. We try to handle your personal information responsibly and treat it as if it were our own. The policies below discusses what type of information we collect and how we utilize this information to ensure the best experience for you.

This Privacy Policy governs the manner in which ROOTEOFFICIAL INC DBA ROOTE collects, uses, maintains and discloses information collected from users of the http://www.rooteofficial.com website. This privacy policy applies to the Site and all products and services offered by ROOTEOFFICIAL INC DBA ROOTE.

What information does ROOTEOFFICIAL INC DBA ROOTE collect?
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site.

Users may be asked for, as appropriate, name, email address, mailing address, billing address, phone number, and credit card information. users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities such as purchasing product, participating in contests or signing up for newsletters.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser information, IP address, and reference site domain name every time you visit our website. We may also collect customer traffic patterns and site usage which is utilized to analyze and improve our website to create a better experience for you.

Web browser cookies

Our site may use "cookies" to enhance user experience. user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Some of the ways we may use cookies include enabling your log-in, identifying your shopping carts, tracking where you travel on our websites and what you look at and purchase, and for marketing testing and product recommendations.

How we use collected information
ROOTEOFFICIAL INC DBA ROOTE may collect and use users personal information for the following purposes:
  • To run and operate our Site
We may need your information to display content on the site correctly, more specifically various media such as video.
  • To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
  • To improve our Site
We may use feedback you provide to improve our products and services.
  • To process payments
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the site and its users happens over a SSL (Secure Socket Layer) secured communication channel and is encrypted and protected with digital signatures.

However, we cannot ensure that any information shared over the internet will be 100 percent secure. By submitting your personal data to us you are agreeing to the storage and utilization of your data in accordance to this privacy policy.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Changes to this privacy policy

ROOTEOFFICIAL INC DBA ROOTE has the discretion to update this privacy policy at any time. When we do, we will post a notification on this page stating the date on which is was updated. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@rooteofficial.com. 
 
This document was last updated on October 14, 2022